24/7 Emergency Tree Service
in Grand Rapids, MI

When a tree comes down in the middle of the night, you don't have time to wait until morning. B's Trees maintains a 24/7 emergency line specifically for situations like these. One call connects you to our team — day or night, weekday or holiday.

We respond to emergencies throughout Greater Grand Rapids — including Grand Rapids, Kentwood, Wyoming, Walker, Rockford, Ada, Caledonia, and surrounding communities. Our crew arrives with the equipment to handle any situation, from a single hanging limb to a tree through your roof.

What Counts as a Tree Emergency?

• Tree fallen on your home, garage, or other structure
• Tree or large limb blocking your driveway or road
• Tree leaning dangerously after a storm — at risk of falling
• Large hanging or partially attached limbs ("widow makers")
• Tree down on utility lines — call your utility provider first, then us
• Root failure exposing underground systems
• Any situation where you feel unsafe on your property

What to Expect When You Call

Our emergency line is answered 24/7 — not a voicemail, not an answering service. Here's what happens when you call:

1. Immediate Triage

We assess the severity over the phone — is anyone in danger? Is the structure compromised? Is the tree still moving? This determines our response priority and what equipment we bring.

2. Rapid Dispatch

Our crew mobilizes with the right equipment for the situation. For complex emergencies (trees on roofs, crane-required removals), we bring our Peterbilt-mounted crane to handle extractions that other companies can't.

3. Scene Assessment

On arrival, our ISA Certified Arborist (MI-4776A) evaluates the full situation — the tree's position, structural damage, secondary hazards (hanging limbs, leaning sections), and the safest approach for removal.

4. Safe Removal & Stabilization

We remove the immediate hazard, secure the area, and address any secondary risks. If the tree damaged a roof or structure, we can tarp the opening to prevent water intrusion until repairs are made.

Storm Damage Tree Assessment

Not every storm-damaged tree needs to come down. After a major weather event, our arborist can assess your trees and determine which ones are salvageable:

• Less than 25% crown loss — the tree will likely recover fully with corrective pruning
• 25–50% crown loss — recovery is possible but depends on species, age, and overall health. Structural pruning can help.
• More than 50% crown loss — the tree is unlikely to recover its form or structural integrity. Removal is usually recommended.
• Split trunk or major scaffold failure — typically cannot be repaired. Remaining portions may be hazardous.
• Root upheaval — small trees that have partially uprooted can sometimes be righted and staked. Large trees with significant root displacement are generally not salvageable.

We document all storm damage with photos and written assessments that can be used for insurance claims.

What to Do While You Wait

• Stay away from the tree and the affected area — even a "stable" fallen tree can shift
• Keep children and pets inside until the area is secured
• If the tree has damaged your home, document everything with photos before any cleanup
• Contact your homeowner's insurance company — most storm damage is covered under standard policies
• Do not attempt to cut or move the tree yourself — chainsaws on tension-loaded wood are extremely dangerous

Does Insurance Cover Emergency Tree Removal?

In most cases, yes — if a tree has damaged a covered structure (home, garage, fence, vehicle), your homeowner's insurance typically covers the removal cost. Key points:

• Tree hits a structure — removal is almost always covered, usually under your dwelling or other structures coverage
• Tree blocks a driveway or access — many policies cover this even without structural damage
• Tree falls but damages nothing — coverage varies by policy; some cover it, many don't
• Neighbor's tree falls on your property — your policy typically pays, not your neighbor's

We work with homeowners and their insurance adjusters regularly. We provide detailed scopes of work, itemized estimates, and photo documentation that insurance companies need to process claims efficiently.

Why Choose B's Trees for Emergency Service?

• True 24/7 availability — nights, weekends, holidays. We answer the phone.
• ISA Certified Arborist (MI-4776A) — proper damage assessment, not just "cut it down"
• Crane capability — we can lift trees off structures without causing additional damage
• $3 million liability insurance — critical for emergency work near damaged structures
• Insurance documentation — we provide everything your adjuster needs

Serving All of Greater Grand Rapids — 24/7